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Acceptable Use Policy:

Index

  • Introduction
  • General
  • Prohibited Activities
  • Responsibility for Third Parties
  • Security
  • Rights and Remedies

Introduction
ComCept Solutions, LLC (herein after known as ComCept) may provide to business and consumer users (herein after know as Client) a variety of information technology related services, including such service as application and data hosting, email hosting, website hosting, internet access, ATM, frame relay, voice and other data, online, internet-related, and telecommunications services (each, a "Service"). The following statement represents ComCept Solutions standpoint on the use of its Services. Clients show their intentions agree to and comply with the provisions contained herein when they use our services.

General
ComCept may filter e-mail for known viruses or unsolicited commercial e-mail (also known as spam). This may also help prevent the spread of some viruses. ComCept does not, however, guarantee that e-mail delivered to your mailbox will be virus-free or spam free.

ComCept will not be responsible for content obtained by or delivered to your computer via the Internet. Such content may include, but is not limited to, viruses, sexually explicit material, racial slurs, or other material that may be destructive to the Client’s system(s) or considered offensive.

ComCept strongly urges all clients to run antivirus software and to check for updates daily.

ComCept limits e-mail attachment size to 10MB per e-mail. This is total size after e-mail encoding. The size of any actual attachment that you may wish to send will be less. You are required to ensure that email meets the size restrictions before you send an e-mail message or the message will be rejected.

Mail left on server more than 180 days may be purged at any time without prior notification.

ComCept’s customers are solely responsible for the content and messages that they post, distribute or otherwise make available using ComCept’s networks and services. ComCept encourages its Clients to self-rate their websites using a major rating agency such as the Internet Content Rating Association (ICRA).

Use of mailing lists requires that each list be password protected and that no e-mail address may be added to the list without the prior consent of the recipient. Opt-out links must be included and requests must be immediately and permanently honored. Failure to follow this guideline will result in immediate account termination.

If a customer chooses to send bulk mail they must:

  1. Be able to prove opt-in by means of confirmed, double-opt in logs or other proof;
  2. Must provide an opt-out option on every e-mail sent in bulk that is immediately and permanently honoured, even if the recipient had previously expressed an interest in receiving the e-mail;
  3. Must not violate any other prohibited activities as listed below

Prohibited Activities
It is contrary to ComCept’s policy to effect or participate in any of the activities listed below (whether actual or attempted and whether directly or indirectly) through a Service.

  1. Posting messages substantially similar in content to 10 or more Usenet or other newsgroups, forums, listservs, or other similar groups or lists (each, a "List") unless you moderate the group(s);
  2. Posting messages, articles, or other content to a List which are off-topic according to the charter or other owner-published FAQs or descriptions of the List;
  3. Sending unsolicited email if the emails could reasonably be expected to provoke complaints. Except as otherwise defined under applicable law, "unsolicited email" does not include:

    • a message addressed to an individual with whom the sender has a pre-existing and ongoing business or personal relationship, and that the recipient not requested to stop receiving e-mail from the sender;
    • a message addressed to an individual from a non-commercial organization or entity of which the individual is a member, and that the recipient not requested to stop receiving e-mail from the sender; or
    • a posting to a List that does not otherwise violate this Acceptable Use Policy.

  4. Falsifying user information provided to ComCept or to other Service users;
  5. Engaging in any of the activities listed above by using another provider's service, but channeling the activity through a ComCept account, remailer, or otherwise through a Service;
  6. Using a ComCept account as a mail drop for responses or otherwise using another provider's services for the purpose of facilitating any of the activities listed above if the use of another provider's service could reasonably be expected to adversely affect a Service; or
  7. Engaging in any other activity that:

    • violates a law or regulation (such as libel, slander, invasion of privacy, harassment, and infringement or misappropriation of another party's intellectual property rights such as copyrights, trademarks, and trade secrets);
    • threatens the integrity of any network or computer system (such as transmission of worms, viruses and other malicious codes);
    • attempts to use the Service in such a manner so as to avoid incurring charges for or otherwise being required to pay for such usage;
    • otherwise degrades or interferes with other users' use of a Service; or
    • violates generally accepted standards of internet or other network conduct and usage such as denial of service attacks, web page defacement, port and network scanning, and unauthorized system penetrations.

Each of the above practices (each, a "Prohibited Activity") constitutes abuse of ComCept’s services, networks, and facilities and interferes with other Service users. Accordingly, these practices are prohibited.

Responsibility for Third Parties
Any Prohibited Activity effected or participated in (whether actual or attempted and whether directly or indirectly) by a third party on behalf of or otherwise for the benefit of a ComCept Client or any customer or end user of a ComCept Client will be considered a Prohibited Activity engaged in by the ComCept customer.

Security
If ComCept has reason to believe an account's security (password) has been violated (stolen, hacked, etc..) and that an unauthorized person or persons may be accessing the account the account's password will be changed and the customer notified via fax or telephone.

Rights and Remedies
Engaging (or permitting others to engage) in Prohibited Activity may result in termination or suspension of the ComCept customer’s and/or other offender's account and/or access to Services.

ComCept may, where feasible, implement technical mechanisms to prevent a Prohibited Activity.

Nothing here limits ComCept’s rights and remedies (available at law or in equity) in any way with respect to any Prohibited Activity. ComCept may take any additional actions it may deem appropriate and/or necessary with respect to a Prohibited Activity, including taking action to recover the costs of identifying offenders and removing them from or discontinuing providing them Service.

ComCept reserves the right to modify and/or terminate this agreement at any time given 30 days notice. Such notice will be considered given if delivered to you via e-mail to an account hosted by ComCept.