| Customer Service |
| In order to prioritize your request and solve your problem responsively, it is very important that you type in a description of your problem. Typing in "help" or "call me" will not expedite your request.
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| * Choosing a tech does not guarantee that tech will be available to contact you. * Circumstances often require calls to be handled by the first available tech. * Choosing a tech could actually increase the time required to respond to your request. The ComCept support helpdesk hours of operation are Monday through Friday 8:00AM to 5:30PM EST. All calls taken outside of these hours will result in time plus a half charge. Calls taken on Sundays and legal holidays will result in a double time charge. |

