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Customer Service
In order to route your request to the most qualified representative please give a detailed description of your problem.

Please complete the form and click "Send to ComCept".
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Clients who provide an E-mail address will receive a receipt and notice of their approximate place in the support que.
* Choosing a tech does not guarantee that tech will be available to contact you.
* Circumstances often require calls to be handled by the first available tech.
* Choosing a tech could actually increase the time required to respond to your request.

The ComCept support helpdesk hours of operation are Monday through Friday 8:00AM to 5:30PM EST.
All calls taken outside of these hours will result in time plus a half charge.
Calls taken on Sundays and legal holidays will result in a double time charge.